Explore the stories, technologies and achievements that make Tempur-Pedic® the most highly recommended mattress brand in America*.
Tempur-Pedic® Named #1 in Customer Satisfaction by J.D. Power
— by Tempur-Pedic on Nov 6, 2024
For the fourth consecutive year, we were ranked highest in Customer Satisfaction with Mattresses Purchased Online in the J.D. Power 2024 U.S. Mattress Satisfaction Study.+ For four years, we’ve been recognized in the online mattress segment by J.D. Power, an organization that bases its rankings on the honest opinions of real customers. Additionally, the Tempur-Pedic® brand was ranked #1 in Customer Satisfaction for Mattresses Purchased In-Store, marking the fifth time in six years the Company has won the award.^ In 2024, customers rated us #1 for support, durability, comfort, price, and warranty when shopping for mattresses online and in-store.
In the words of Scott Thompson, our Chairman, President, and CEO, "We are honored to be named the most awarded brand in the history of the J.D. Power U.S. Mattresses Satisfaction Study.* This recognition is once again a testament, by consumers, to the innovative and high-quality sleep solutions we provide that optimize sleep outcomes, so that they can sleep comfortably and undisturbed, every night. I would also like to thank our employees and valued partners for making this possible through their dedication, hard work, and support."
We’re proud that Tempur-Pedic is America's #1 mattress brand. We created the world's first body-responsive mattresses more than 25 years ago and continue to revolutionize the industry and deliver unparalleled, transformative sleep. Since then, we’ve expanded to offer a complete lineup of mattresses, pillows, adjustable smart bases, and accessories that deliver more solutions to sleepers than ever before. Backed by nearly three decades of innovation, our products address our customers’ greatest sleep challenges, including sleeping hot and snoring.
We’re thankful for our loyal customers and honored to be recognized by you again in 2024.
+For J.D. Power 2024 award information, visit jdpower.com/awards
^Tempur-Pedic received the highest score among mattresses purchased in-store (tied) and online in the J.D. Power 2024 U.S. Mattress Satisfaction Study, which measures customers' satisfaction with their in-store and online mattress purchase experience.
*Tempur-Pedic has won more awards than any other brand in the J.D. Power U.S. Mattress Satisfaction Studies from 2017-2024.